About

Before ordering a GenInterlock.com product we encourage you to consult with your local township or municipality regarding specific electrical regulations or requirements to ensure compliance with all safety codes.

Installation instructions for our manufactured clips can be found in the item's description. All Listed items include the manufacturer's instructions.

GenInterlock.com is NOT responsible for misuse or improper installation of any Generator Interlock Kit. ALL electrical equipment should be installed and maintained by qualified, licensed personnel. Any consequences arising from improper use is the responsibility of the user/homeowner.

No, the interlock kit goes on your existing breaker panel.

No, once the interlock kit is installed, your power usage can remain the same. When using generator power, all of the circuits in your breaker panel remain active; you are only limited by the size of the generator.

Installation instructions can be found on the individual product pages directly below the name and description of the interlock kit for each specific brand of breaker panel. Instructions are in Adobe Acrobat PDF format; the software to open this PDF file is most likely already on your computer. If you need to download the Acrobat software, click here.

All GenInterlock.com products are manufactured in the US and have a two-year warranty (from the date of purchase) against any manufacturer's defects.

Orders are processed securely through our website. If you have trouble completing your order, contact us at sales@geninterlock.com or call 732-339-4191. Please do not include payment information in any email or voicemail.

All orders ship via FedEx, USPS, or UPS. Orders placed by 2:00 PM Eastern are typically processed same day (Monday-Friday). For full details on carriers and delivery times, see our Shipping & Returns page.

Standard shipping is free on all orders. Expedited options are available at checkout. See Shipping & Returns for details.

Once your order ships, you'll receive a tracking number by email. You can track on USPS.com, FedEx.com or UPS.com.

If you need to delete an item, reduce a quantity or cancel your GenInterlock.com order, please act promptly and send an email to sales@geninterlock.com.

We cannot change your ship-to address, so please double-check your information before placing an order.

We are also unable to change the payment method on your order once it is submitted.

Unfortunately, we cannot add items, or increase the quantity of items, on an order that has already been submitted. If you would like to add new items, or increase the quantity of the items you've already purchased, please place a new order.

We accept returns within 30 days of purchase with a valid RMA number. For full details on how to start a return, see our Shipping & Returns page.

See our Shipping & Returns page for return processing details.

We apologize for any inconvenience resulting from a damaged GenInterlock.com order.

Please know that all items are packed securely and we suggest that you check with your letter carrier, local post office or USPS.com (or the overnight service) regarding the situation.

If we can be of assistance, please e-mail sales@geninterlock.com and include your name, address, phone number, order number, a description of the damage as well as a photo.

We apologize for any inconvenience resulting from an incorrect GenInterlock.com order.

If you received items you did not order or if items are missing from your order, please e-mail sales@geninterlock.com and include your name, address, phone number, order number and information about the items that are not yours or items that may be missing from your GenInterlock.com order.

Any questions or concerns regarding a GenInterlock.com product should be addressed in an email to sales@geninterlock.com.

For example:

The GenInterlock.com clip you ordered doesn't match the panel. Simply send an email with details and a photo.

The GenInterlock.com clip was installed but it's not functioning. PLEASE DO NOT MODIFY THE CLIP IN ANY WAY. Again, send an email with details and a photo.

Please email us at sales@geninterlock.com. Be sure to include your full name, email address, and phone number. Also, please indicate if your question is about an order.

For information on how we handle your data, see our Privacy Policy.